Making a claim

Do you have a claim to report? Get in touch with us as soon as possible.

During normal business hours, please dial 1 800 884 3636. You can also reach us by e-mail.

Outside normal business hours, call the emergency toll-free number of your insurance company.

AXA :	1 800 361 4330
Chubb :	1 888 424 8221
Garantie :	1 800 361 8603
ING Assurance :	1 800 363 9701
ING Novex :	1 800 363 9701
Pembridge :	1 800 463 2813

If you provide us with all the relevant information, you'll save valuable time when you speak to our agent. We will also be able to process your claim more accurately and efficiently - and faster.

Here is the information we will need to serve you better :

• Name
• Address
• Name of advisor you normally deal with
• Circumstances of the loss
• Date and time of the loss
• Any other relevant information

Above all, do not forget to indicate :

• A telephone number at work
• A telephone number at home
• The e-mail address you would like us to use
• Your preferred mode of communications: telephone or e-mail